About Us


About JTB Group

JTB was founded in 1912 with just 11 employees. Today the JTB Group employs 25,000 staff in Japan as well as over 3000 staff in 170 locations outside Japan, making us a truly global company.
Today JTB has grown to become Asia’s No. 1 travel agent, with offices in 34 countries and regions worldwide. Its longstanding relationships with customers and business partners have made JTB a company that people trust and look to for great results.
The JTB global network extends to 516 offices in 100 cities, covering 36 countries and regions.
With roots in countries around the world and deep understanding and affection for the cultures of those regions, JTB employees foster cultural exchange, telling the world about the many attractions of the places in which they serve. JTB offices are no mere land operators, but vital hubs that both send off and welcome international travelers. Wherever in the world our customers are coming from or heading to, JTB is proud to handle all aspects of the travel business. With a proprietary network that spans the globe, the JTB global network is that rare group of companies can provide all the travel services customers desire, all around the world.

Visiting Our Branch

Japan Travel Bureau (M) Sdn. Bhd.

Kuala Lumpur (Head Office – Imbi)
Unit 16.05-16.07, Level 16, Amoda, 22, Jalan Imbi, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Operating hour: 09:00am-05:30pm (weekdays only)
TEL: (EN) +60 3-2141 9991    (JP) +60 3-2142 8721
EMAIL: info_kul.my@jtbap.com
Access Info: Approx 5-minute walk from Imbi station

Kuala Lumpur (Express Outlet – KLCC)
Event Hall 2nd Floor, Isetan KLCC, Suria KLCC, 50088 Kuala Lumpur, Malaysia
Operating hour: 10:30 am – 8:30 pm (Daily, including Public Holidays)
TEL: (EN) +60 3-21817626   or   +60 3-2181 7627
EMAIL: info_kul.my@jtbap.com
Access Info: Approx 5-minute walk from LRT KLCC station

Kuala Lumpur (Lot 10 Outlet)
Cube_2, 3rd Floor Isetan the Japan Store, 50 , Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur
Operating hour: 11:00 am – 9:00 pm (Daily, including Public Holidays)
TEL: (EN) +60 3-2110 6304 or +60 3-2110 6305
EMAIL: info_kul.my@jtbap.com
Access Info: Approx 5-minute walk from Bukit Bintang Monorail station

Selangor (Travel Saloon – Aeon Shah Alam)
Aeon Shah Alam, KF10A, 1st floor, Cool Japan Pavilion, Jalan Akuatik 13/64, Persiaran Akuatik, Seksyen 13, 40100 Shah Alam, Selangor, Malaysia
Operating hour: 10:00 am – 10:00 pm (Daily, including Public Holidays)
TEL: (EN) +60 3-5524 7992/94/95
EMAIL: info_kul.my@jtbap.com
Access Info: Approx 8-minute drive from Batu Tiga station

Johor Bharu (Aeon Tebrau City)
Lot 130, 2nd Floor Aeon Tebrau City, No.1 Jalan Desa Tebrau, 81100 Johor Bharu, Johor
Operating hour: 10:00 AM – 10:00 PM (Sun – Thurs), 10:00 AM – 11:00 PM (Fri & Sat)
TEL: (EN) +60 7-358 2268 or +60 7-358 3268 or +607-353 2688
EMAIL: info_kul.my@jtbap.com

Unit 16C Level 16, Wisma Boon Siew, No.1 Penang Road, 10000 Penang, Malaysia
Operating hour: 09:00am-05:30pm (weekdays only)
TEL: (EN) +60 4-263 6788
Fax:  +60 4-263 0788
EMAIL: info_kul.my@jtbap.com

No.35, Persiaran Bunga Raya, Langkawi Mall, 07000 Langkawi, Kedah, Malaysia
Operating hour: 09:00am-05:30pm (weekdays only)
TEL: (EN) +60 4-966 4708
Fax:  +60 4-966 4709
EMAIL: info_kul.my@jtbap.com

Kota Kinabalu, Sabah
Lot 445-446, Wisma Sabah, 88000 Kota Kinabalu, Sabah, Malaysia
Operating hour: 09:00am-05:30pm (weekdays only)
TEL: (EN) +60 88-250 313 or +60 88-255 421   (JP) +60 88-259 668
Fax:  +60 88-250 668
EMAIL: info_kul.my@jtbap.com OR jtbbki_01.my@jtbap.com (Japanese MYBUS only)

About Japan Travel Bureau (M) Sdn. Bhd

Japan Travel Bureau (M) Sdn Bhd or well-known as JTB Malaysia is established in 1990 comprising Kuala Lumpur, Penang, Langkawi and Kota Kinabalu Offices. Set-up Outbound Department in 2004. Total employees 96-pax. All JTB offices worldwide have one credo, “We are committed to playing our full part in advancing tourism, helping to create a peaceful and richly satisfying society by bringing together people of different regions and nations.Established in our Inbound services and now striving to expand our Outbound services, we will continue to focus on our strength of being a specialist in travel to Japan as well as further develop our products and services for other travel destinations.

Products and Services

  • Outbound Leisure Section

As the biggest travel agency in Japan, our expertise on travel in Japan ensures that we are able to provide unparalleled quality products and services to customers; be it through our multi-lingual counter-staff or our comprehensive group tour and free-and-easy packages. In addition, our hotel reservations system connects with over 6,000 ryokans and hotels all over Japan with instant booking confirmation. We are also an authorized agent of JR Passes, other train passes and theme-park tickets.
Please send your enquiry to: info_kul.my@jtbap.com

  • Inbound Section

We welcome a total of 25,000 customers per year which consists of Package Tours, Groups, and School Excursions, mainly customers originating from Japan. Without our MICE business increasing rapidly, we have handled large-scale group of 1,000 passenger and above.
Hence, to attract Events & Conventions, we will continue to provide quality consultation with pursuant to exchanges between people.
Our group of 39 experienced, professional employees and 16 JTB guides are committed to serving our customers with the constant mindset of ensuring safety, comfort and personal touch. Our friendly employees at JTB AMODA are most glad to assist Japanese tourists’ inquiries.
Enquiry: sales@jtbmalaysia.com.my


  • My Bus Section

Our Japanese speaking guides will take care of Japanese tourists participating in the Malaysia local land tours. We conduct more than 20 tours daily and are looking forward to welcoming more tourists to join our tours.
Enquiry for Japanese tours: sales@jtbmalaysia.com.my

  • Corporate, Education & M.I.C.E Section

With our extensive global network, we offer you a total solution in areas covering business travel management, MICE arrangement and overseas school trip.

Incentive Travel
for Distributors
and Dealers
Teambuilding Site Inspection
Gala Partieds
Dinner & Dance
Meeting and
New Office

For large-scale events, or when a professional event team is required, we can partner up with our Events and Promotion Department in delivering the full package as one JTB provider.
With over 358 JTB offices in 94 cities, covering 34 countries and regions, along with various other countries’ partner agents, no destination is too far for us. Our proprietary network spans the globe and we have the capacity to provide reliable travel services as you desire, all around the world.
Start your journey with us as we create Perfect Moments, Always.

Corporate Sales
Office Address: Unit 16.05-16.07, Level 16, Amoda, 22, Jalan Imbi, 56000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Email: info_kul.my@jtbap.com
Main Line: +603 2141 6399
Website: http://www.jtbmalaysia.com

Company policy

Through the pursuit of fair and transparent corporate activities, by expanding our interaction with the community at large, we are contributing to the development of Asian communities.
Based on our commitment to provide the best products and services, we are continuing to strive to provide the ultimate in customer satisfaction.
Through continuous commitment to open and fair dealings with our business partners, we are striving to ensure mutual prosperity.